Competitive retail water & sewerage to England’s 1.2 million non-household customers is ready for Business
From April 2017, all business customers and public sector, charitable and not-for-profit organisations of providers based mainly or wholly in England will be able to choose their water and sewerage retailer.
Being able to switch water and sewerage service supplier will mean that businesses are able to negotiate the best package that suits their needs. This includes:
- more efficient customer service and better-tailored packages,
- water efficiency advice,
The benefits for customers.
Benefits are often more about the service than price. Large multi-site businesses, such as retail chains, hospitals and supermarkets, will be able to deal with one single supplier across England and Scotland for all their water and sewerage needs. This could significantly reduce their administrative costs.
One business customer who receives over 4,000 paper bills a year for their different sites could save £80,000-£200,000 per year in administration if they moved to a single supplier for water and sewerage services.